The State Government has boosted practical support for Victorian kinship and foster families with a help desk service that assists carers in their important roles in our community.
The Care Support Help Desk, launched in 2022, assists carers navigating the children and families service system to access important information and vital documents for children in their care, including birth certificates and Medicare information.
The service also eases the administrative burden on Child Protection practitioners, giving them more time to actively engage with children, families and carers.
The service, run by the Department of Families, Fairness and Housing, operates from 9am to 5pm on weekdays. Find your closest team at services.dffh.vic.gov.au/foster-care or by calling 1300 475 170.
