THE Randell family was forced to flee its Langbourne Drive home during the Narre Warren South fire last Saturday.
“My son ran through screaming that there was a fire and I grabbed the kids and ran,” Karen Randell said.
Despite no-one being physically hurt, the emotional pain felt by the family was unbearable, according to Ms Randell.
“We feel empty, devastated and completely numb,” she said.
“We’ve lost everything. All we have are the clothes on our backs,” she said, pointing to a plastic bag filled with the remains of the family’s pet dog.
The Randell family had been living in the house for six years.